At this time Natural Ways is only shipping to the USA. All orders will be charged $7.50 shipping. Any order that contain drinks will be charged actual shipping based on weight and your location. All items shipped will originate from our Tomball, TX store.
You may return unopened items within 30 days of delivery for a full refund. We’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund upon our receiving the returned product. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (1 business day), and the time it takes your bank to process our refund request (5 to 10 business days).
If any products arrive damaged or broken, or if part of your order is missing, you must notify the company within 3 days of delivery.